I removed the board from the enclosure and started following the traces This board looks like it was modified in production. There are cut traces, bodge wires, and unpopulated footprints. I removed a couple components to make following the top layer easier. Marking the traces with a couple sharpies helps to keep things straight. Top side with components removed After tracing the schematic, everything went back on the board This is the schematic that I ended up with. Nothing too surprising other than the 20.5k resistor which must have been in surplus or very cheap at the time parts were sourced. I can't think of any other reason for that oddball value.
The main problem with this particular unit was its ouput plug A piece had broken off of the switch that prevented the power from reaching the circuit. No pictures of the repair since I just diagnosed the problem but I did get an update that the broken switch was successfully fixed by the customer.